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Book Appointment

Terms & Con­di­ti­ons (T&C)

StratMa Inter­na­tio­nal Sàrl
Sta­tus: Octo­ber 2025

1. Scope

These Terms and Con­di­ti­ons (T&C) govern the con­trac­tual rela­ti­on­ship bet­ween StratMa Inter­na­tio­nal Sàrl (her­ein­af­ter the “Pro­vi­der”) and its cus­to­mers (her­ein­af­ter the “Cus­to­mer”). They apply to all ser­vices ren­de­red by the Pro­vi­der, inclu­ding but not limi­ted to coaching, training, work­shops, and on-site con­sul­ting in the fields of B2B sales and busi­ness development.

Any terms and con­di­ti­ons of the Cus­to­mer that deviate from these T&C shall only be valid if expressly accepted in wri­ting by the Pro­vi­der.

2. Regi­stra­tion for Public Training Cour­ses

Regi­stra­tion for public training cour­ses may be sub­mit­ted via the Provider’s web­site using the respec­tive regi­stra­tion form, or in wri­ting by email. For email regi­stra­tion, the fol­lo­wing infor­ma­tion is requi­red:

  • Name of the par­ti­ci­pant
  • Participant’s tele­phone num­ber
  • Participant’s email address
  • Full com­pany address or bil­ling address

If, at the time of regi­stra­tion, a course is alre­ady fully boo­ked, the Pro­vi­der shall notify the Cus­to­mer wit­hout delay. No entit­le­ment to par­ti­ci­pa­tion shall arise in such cases.

3. Wai­ting List

If the desi­red date is fully boo­ked, the Cus­to­mer may request to be pla­ced on a non-bin­ding wai­ting list. Should a place become available for the reque­sted date, the Pro­vi­der shall inform the Cus­to­mer promptly.

4. Con­clu­sion of Con­tract

A con­tract bet­ween the Pro­vi­der and the Cus­to­mer is dee­med con­clu­ded upon:

  • Writ­ten accep­tance of a writ­ten offer,
  • Writ­ten con­fir­ma­tion of a boo­king by email, or
  • Exe­cu­tion of an indi­vi­dual writ­ten agree­ment.

 

5. Ser­vices

The Pro­vi­der shall per­form the agreed ser­vices with due care and to the best of its know­ledge and belief. No gua­ran­tee of a spe­ci­fic out­come (e.g., an increase in reve­nue) is pro­vi­ded, as the agree­ment con­sti­tu­tes a con­tract for ser­vices within the mea­ning of Artic­les 394 et seq. of the Swiss Code of Obli­ga­ti­ons.

Any amend­ments to the agreed scope of ser­vices shall only be effec­tive if made in wri­ting.

6. Pri­ces and Payment Terms

  1. All pri­ces are quo­ted net in Swiss francs (CHF) and are exclu­sive of sta­tu­tory value-added tax.
  2. Unless other­wise agreed, invoices shall be paya­ble within 14 days of the invoice date wit­hout deduc­tions.
  3. For regi­stra­ti­ons sub­mit­ted within the final two weeks prior to the start of a course, all fees shall be paya­ble imme­dia­tely.
  4. In the event of late payment, the Pro­vi­der shall be entit­led to charge default inte­rest at a rate of 5% per annum as well as remin­der fees. The Pro­vi­der may exer­cise its right to with­hold ser­vices. Par­ti­ci­pa­tion in events sche­du­led for a fixed date is only per­mit­ted if full payment has been recei­ved before the start of the event.
  5. Where payment by inst­al­ments has been agreed and the Cus­to­mer falls into default, the entire out­stan­ding invoice amount may be declared imme­dia­tely due and paya­ble.
  6. Any costs incur­red in con­nec­tion with the sett­le­ment of the Provider’s invoice through inter­na­tio­nal payment tran­sac­tions (e.g., for­eign trans­fer fees) shall be borne solely by the Cus­to­mer.

 

7. Can­cel­la­tion and Resche­du­ling – by the Cus­to­mer

  • Coaching / Work­shops / Training: Can­cel­la­tion free of charge is pos­si­ble up to 45 days prior to the agreed date.
  • If can­cel­la­tion occurs after this period, the full agreed amount remains paya­ble. This also applies in the event of non-atten­dance by the Cus­to­mer.
  • Any resche­du­ling of appoint­ments requi­res a writ­ten agree­ment.

 

8. Can­cel­la­tion – by the Pro­vi­der

The Pro­vi­der reser­ves the right to can­cel events due to insuf­fi­ci­ent par­ti­ci­pant num­bers up to two weeks prior to their com­mence­ment. In such a case, the Cus­to­mer may rebook to an alter­na­tive date of their choice. Fur­ther claims for lia­bi­lity or dama­ges, inclu­ding tra­vel or accom­mo­da­tion costs, are exclu­ded unless the can­cel­la­tion is attri­bu­ta­ble to inten­tio­nal or grossly negli­gent con­duct by the Provider’s legal repre­sen­ta­ti­ves, employees, or other agents.
The Cus­to­mer has no entit­le­ment to an alter­na­tive date.

9. Exclu­sion of Lia­bi­lity in Cases of Force Majeure

If an event can­not be held due to force majeure (inclu­ding but not limi­ted to natu­ral dis­asters of any kind, severe wea­ther, ear­th­qua­kes, floods, or the threat or occur­rence of attacks, ass­aults, hostage situa­tions, war, unrest, civil war, revo­lu­tion, ter­ro­rism, sabo­tage, strikes, pan­de­mics, or epi­de­mics of infec­tious dise­a­ses), the Pro­vi­der shall not be obli­ged to carry out the event.

In such cases, the Pro­vi­der assu­mes no lia­bi­lity for any expen­ses of any kind asso­cia­ted with the par­ti­ci­pa­tion fee. In par­ti­cu­lar, no tra­vel or accom­mo­da­tion costs shall be reim­bur­sed.

10. Event Modi­fi­ca­ti­ons

The Pro­vi­der reser­ves the right to replace or omit indi­vi­dual pro­ces­ses, seg­ments, or pre­sen­ta­ti­ons of an event, pro­vi­ded that the over­all cha­rac­ter of the event is not mate­ri­ally affec­ted.
The Pro­vi­der fur­ther reser­ves the right to modify the venue, date, or dura­tion of an event.

11. Cus­to­mer Obli­ga­ti­ons

The Cus­to­mer under­ta­kes to pro­vide the Pro­vi­der, in a timely man­ner, with all infor­ma­tion and docu­ments neces­sary for the pro­per per­for­mance of the agreed ser­vices.

12. Lia­bi­lity

  1. The Pro­vi­der shall be lia­ble only for dama­ges cau­sed by inten­tio­nal or grossly negli­gent con­duct.
  2. Lia­bi­lity for indi­rect dama­ges, loss of pro­fit, or con­se­quen­tial dama­ges is exclu­ded.
  3. Lia­bi­lity shall in all cases be limi­ted to the amount of the agreed fee.

 

13. Copy­right and Usage Rights

All mate­ri­als, docu­ments, pre­sen­ta­ti­ons, con­cepts, and con­tent pre­pared by the Pro­vi­der are sub­ject to copy­right pro­tec­tion.

Wit­hout the Provider’s express prior writ­ten con­sent, such mate­ri­als may not be repro­du­ced, dis­c­lo­sed to third par­ties, or used for any other pur­pose.

14. Use of Image and Video Mate­rial

By regi­stering for one of the Provider’s events, the Cus­to­mer grants con­sent for any pho­to­gra­phic or video mate­rial recor­ded during the event to be used by the Pro­vi­der, free of charge, for adver­ti­sing or pro­mo­tio­nal pur­po­ses.

15. Con­fi­den­tia­lity

Both par­ties under­take to main­tain strict con­fi­den­tia­lity regar­ding all con­fi­den­tial infor­ma­tion obtai­ned in the course of their coope­ra­tion and shall not dis­c­lose such infor­ma­tion to third par­ties.

16. Data Pro­tec­tion

The Pro­vi­der pro­ces­ses per­so­nal data of the Cus­to­mer exclu­si­vely in accordance with appli­ca­ble sta­tu­tory pro­vi­si­ons, in par­ti­cu­lar the Swiss Data Pro­tec­tion Act (DSG). Fur­ther infor­ma­tion is available in the Provider’s Pri­vacy Policy on its web­site.

17. Gover­ning Law and Juris­dic­tion

These T&C shall be gover­ned exclu­si­vely by Swiss law, exclu­ding the United Nati­ons Con­ven­tion on Con­tracts for the Inter­na­tio­nal Sale of Goods (CISG) and exclu­ding con­flict-of-laws rules.

The exclu­sive place of juris­dic­tion for all dis­pu­tes shall be the regi­stered office of the Pro­vi­der in Vey­rier, Can­ton of Gen­eva, sub­ject to any man­da­tory sta­tu­tory juris­dic­tions.

18. Final Pro­vi­si­ons

Should any pro­vi­sion of these T&C be wholly or par­ti­ally inva­lid, the remai­ning pro­vi­si­ons shall remain unaf­fec­ted and con­ti­nue in full force and effect.